Want to work at #thebestinMTB (and eMTB)? We’d love to hear from you. Apply at BikeCo.com using the form below.
Open Positions:
Sales
In-store, phone and web based sales. We’re looking for a driven, mtb-loving educator type.
Click on the tab for a BikeCo Sales Job Description.
Sales Job Description:Â
The Bike Company (BikeCo.com) is a high-end mountain bike retailer that specializes in the sale and servicing of sport to race level mountain bikes and parts.
We are looking to add a Sales Associate to join our inside sales team. We are seeking a driven, well-spoken individual with a passion for mountain bikes, sales, and customer service to join us at our headquarters in Lake Forest CA.
Responsibilities:
Present and sell company products and services to new and existing customers.
Prospect and contact potential customers.
Reach agreed upon sales targets by the deadline.
Resolve customer inquiries and complaints.
Set follow-up appointments to keep customers aware of the latest developments.
Create sales material to present to customers.
Update company’s social media posts.
Provide a high level of customer service.
Other duties as assigned.
Required Qualifications:
3+ years sales and customer service experience (high school students exempt) .
Ability to build rapport with clients.
Deadline and detail-oriented.
Ability to Multitask.
Basic understanding of general sales and marketing principles.
Excellent communication (written and verbal) skills, ability to tailor communications to fit various audiences and technical levels.
Familiarity with CRM platforms.
Ability to work on a small team in a dynamic setting.
Excellent problem solving and relationship management skills.
Basic understanding of mountain biking /cycling culture.
Willingness to learn and adapt to a quickly growing and changing work environment.
Preferred Qualifications:
Mountain Biking/Cycling personal or industry experience.
Working knowledge of bicycle technologies, past, current, and emerging.
Experience with basic bicycle maintenance.
Experience with Google Drive and Google Docs.
Experience with social media and connected apps.
Experience with Microsoft Office.
Multilingual.